Gaming should be a source of fun, not stress. 8a88 believes every player deserves to enjoy gaming within healthy boundaries. Our Responsible Gaming tools and guidelines are here to help you build safe and sustainable gaming habits.
Online gaming and betting have become a popular form of entertainment in today's digital world. But like any entertainment, it's important to know your limits. Responsible Gaming means keeping gaming a fun experience — never treating it as a source of income, a way to relieve stress, or a solution to problems. At 8a88, Responsible Gaming isn't just a policy; it's a core part of who we are.
Millions of people across Bangladesh are now enjoying gaming online. However, many are unaware that excessive gaming can gradually have a negative impact on personal and family life. 8a88 wants every user to stay informed and set their own limits. That is why we provide a range of tools and support to ensure responsible gaming.
Responsible Gaming rests on three pillars: time control, money control, and mental control. Stick to all three and gaming will always remain a positive experience. From the moment you join 8a88, you can set your own limits across all three areas.
Research shows that most people don't initially realize when they've developed a gaming problem. Gradually, more time and money get spent, relationships with family and friends deteriorate, and sleep and work begin to suffer. If you notice these signs in yourself, 8a88's Responsible Gaming team is always ready to help.
8a88's Responsible Gaming policy isn't just words. We've actively built technology and processes into our platform to help you protect yourself. Our system monitors every user's gaming patterns and our team reaches out whenever unusual behavior is detected.
Understand where you stand right now
Use the self-assessment questions below to check where you stand.
Contact your account settings or our support team to activate these tools.
8a88's Responsible Gaming team is here for you, 24 hours a day.
Special protection measures to keep your gaming experience safe
Decide in advance how long you will game each day or week. Once that limit is reached, the system will automatically warn you or end your session. This helps keep gaming a small part of your life.
Set your own maximum deposit limit on a daily, weekly, or monthly basis. Reducing your limit takes effect immediately; increasing it has a 24-hour waiting period for your protection.
Once you've lost a set amount, your account will be locked automatically. This protects you from making impulsive decisions to chase losses with more bets.
If you feel like you need some distance from gaming, you can take a temporary break of 1 day to 6 weeks. During this period, you will not be able to log in to your account, but it will be reactivated automatically once the break period ends.
If you're facing a serious problem, you can close your account for anywhere from 6 months to permanently. Any attempt to open a new account during the self-exclusion period will be blocked.
A message will appear on your screen at regular intervals to remind you how long you have been playing and how much you have spent. This helps you stay aware.
Read through the questions below and answer them honestly. If most of your answers are "yes," please consider seeking support.
See how it relates to your own experience
Are you spending more time or money on gaming than you planned?
Do you repeatedly place larger bets to try to recover money you have lost?
Do you feel restless, irritable, or anxious when you stop gaming?
Do you hide your gaming from family or friends?
Is gaming affecting your work, studies, or family responsibilities?
Are you borrowing money or dipping into savings to cover gaming costs?
Do you feel guilty about not being able to control your gaming?
If you feel you need a break or a complete pause from gaming, follow the steps below.
Sign in to your 8a88 account and navigate to "Account Settings" or the "Security" menu.
Go to the "Responsible Gaming" tab to access all available protection tools.
Choose between a temporary cooling-off period (1 day–6 weeks) or self-exclusion (6 months–permanent), whichever suits your needs.
Takes effect immediately upon confirmation. Our team is always available on Live Chat if you need assistance.
Understand which tools are the right fit for you
| Tool Name | Duration | Time to take effect | When to use |
|---|---|---|---|
| Time Limit | Daily / Weekly | Immediate | If you want to manage your gaming time |
| Deposit Limit | Daily / Weekly / Monthly | Decreases take effect immediately; increases take 24 hours | If you want to control your spending |
| Loss Limit | Daily / Weekly | Immediate | To manage your emotions after a loss |
| Reality Check | 30 / 60 / 90 Minutes | Immediate | If you want to stay aware |
| Cooling-Off | 1 Day – 6 Weeks | Immediate | If you need a temporary break |
| Self-Exclusion | 6 Months – Permanent | Immediate | If you're facing a serious problem |
Questions our users frequently ask